2022-2023 Low-Income Home Water Assistance Program (LIHWAP)
The Low-Income Home Water Assistance Program (LIHWAP) is available to all income eligible households in DeKalb, Gwinnett, Rockdale, Newton, and Walton Counties. This program offers a payment of $200 or $300 once per program year to be applied to your household water or sewage bill. Arrearage assistance may be provided for qualifying households.
ATTENTION: APPOINTMENTS ARE NOW AVAILABLE FOR QUALIFYING VENDORS.
When can I apply?
A limited number of appointments are now available for the following water vendors: Rockdale County Water, Gwinnett County Water, DeKalb County Water, and Newton County Water.
| Household Size | Max Income |
|---|---|
| 1 | $28,058 |
| 2 | $36,690 |
| 3 | $45,324 |
| 4 | $53,957 |
| 5 | $62,591 |
| 6 | $71,224 |
| 7 | $72,842 |
| 8 | $74,461 |
| 9 | $76,080 |
| 10 | $77,698 |
| 11 | $79,317 |
| 12 | $80,936 |
| 13 | $82,555 |
| 14 | $84,173 |
| 15 | $85,791 |
| 16 | $87,411 |
Why isn’t my water vendor included on the approved list?
In order to participate in this program, water suppliers must sign a vendor agreement. If your water vendor is not included on the approved list, we encourage you to reach out to them to advocate for the signing of the agreement.
How long does this process take?
Please allow 6-10 weeks for physical payment to be received. We ask that you continue paying your bill as much as possible during this time to prevent disconnection. If you are facing imminent disconnection, additional measures may be taken for eligible accounts to prevent loss of service.
How can I apply?
Please click the link below to make an appointment.
How can I check the status of an application that I already submitted?
Please click the “Submit Inquiry” link below to reach our research department. Someone will contact you regarding the status of your application.
For more information, please contact us at 404-929-2500, option 3.