ATTENTION: THIS PROGRAM IS CURRENTLY CLOSED.
Dear Community Members and Stakeholders,
The Department of Human Services (DHS) is nearing the completion of important system upgrades designed to enhance our service delivery of the Low-Income Home Energy Assistance Program (LIHEAP). These updates are vital for sustaining and advancing the quality and efficiency of our services to better serve our region. However, during this transition, some community members may experience brief delays in the processing of the LIHEAP applications.
We sincerely appreciate your understanding and patience as we work through these state system enhancements. We are committed to providing the highest standard of service for our communities and we will be making every effort to minimize any disruptions, ensuring a smooth transition.
If you have any questions or need additional information, please reach out to the DHS office at (404) 657-3426.
2023-2024 Low-Income Home Energy Assistance Program (LIHEAP) Heating
The Low-Income Home Energy Assistance Program (LIHEAP) for heating is available to all income eligible households in DeKalb, Gwinnett, Rockdale, Newton, and Walton Counties. This program offers a payment once per program year to be applied to your home heating bill.
When can I apply?
This program is currently closed. Appointments will open around December 2024 for senior citizen and medically homebound households, and January 2025 for all other households.
How can I apply?
This program is currently closed.
If you need assistance or prefer to speak to a live person, you may contact our office at 404-929-2500, option 2.
How long does this process take?
Please allow 6-10 weeks for physical payment to be received. We ask that you continue paying your bill as much as possible during this time to prevent disconnection. If you are facing imminent disconnection, additional measures may be taken for eligible accounts to prevent loss of service.
How can I check the status of an application that I already submitted?
Please click the “Submit Inquiry” link below to reach our research department. Someone will contact you regarding the status of your application.
If you would like to complete a low-income Scana Referral, please contact us to speak to a representative.
If you require assistance with mortgage, rent, utilities, or other emergency services, please contact our Family Support Department for more information at 404-929-2500, option 1.
PCA – Covington Hwy
3597 Covington Hwy
Decatur, GA 30032
404-537-4300