Energy Assistance | Cooling

2021-2022 Low-Income Home Energy Assistance Program (LIHEAP) Cooling

The Low-Income Home Energy Assistance Program (LIHEAP) for cooling is available to all income eligible households in DeKalb, Gwinnett, Rockdale, Newton, and Walton Counties. This program offers a payment of $350 or $400 once per program year to be applied to your home cooling bill.

When can I apply?
April 1, 2022 for senior citizens and medically homebound households ages 65 and older, and May 2, 2022 for general public households.

Who can apply? 
Residents of DeKalb, Gwinnett, Rockdale, Newton, and Rockdale counties that meet income eligibility guidelines as listed below.

Household SizeMax Income

What if I miss my appointment? 
An Intake Worker will attempt to contact you at the time of your scheduled appointment. If this appointment is missed, we will make three additional attempts to contact you. If contact is still not made, the appointment will be cancelled and you must reschedule a new appointment. 

How long does this process take? 
Please allow 6-10 weeks for physical payment to be received. We ask that you continue paying your bill as much as possible during this time to prevent disconnection. If you are facing imminent disconnection, additional measures may be taken for eligible accounts to prevent loss of service. 

How can I apply? 
While our offices are still closed to the public because of the ongoing threat of the pandemic, PCA is conducting all appointments on the phone to ensure safety for all staff and customers. Please note that application processing does not begin until ALL required documents have been received. Click the button below to apply!

How can I check the status of an application that I already submitted?
Please click the “Submit Inquiry” link below to reach our research department. Someone will contact you regarding the status of your application. 

If you would like to complete a low-income Scana Referral, please contact us to speak to a representative.

If you require assistance with mortgage, rent, utilities, or other emergency services,
please contact our Family Support Department for more information at 404-929-2502 option 1.

PCA – Covington Hwy
3597 Covington Hwy
Decatur, GA 30032