Energy Assistance | Cooling

2022-2023 Low-Income Home Energy Assistance Program (LIHEAP) Cooling

The Low-Income Home Energy Assistance Program (LIHEAP) for cooling is available to all income eligible households in DeKalb, Gwinnett, Rockdale, Newton, and Walton Counties. This program offers a payment of $350, $450, or $500 once per program year to be applied to your home electric bill.

Who can apply? 
Residents of DeKalb, Gwinnett, Rockdale, Newton, and Rockdale counties that meet income eligibility guidelines as listed below.

When can I apply?
April 3, 2023 for senior citizens and medically homebound households ages 65 and older, and May 1, 2023 for general public households.

Household SizeMax Income
1$28,058
2$36,690
3$45,324
4$53,957
5$62,591
6$71,224
7$72,842
8$74,461
9$76,080
10$77,698
11$79,317
12$80,936
13$82,555
14$84,173
15$85,791
16$87,411

What if I miss my appointment? 
If you are more than 30 minutes late or miss your appointment, you will need to book a new appointment using our web scheduler.

How long does this process take? 
Please allow 6-10 weeks for physical payment to be received. We ask that you continue paying your bill as much as possible during this time to prevent disconnection. If you are facing imminent disconnection, additional measures may be taken for eligible accounts to prevent loss of service. 

How can I apply? 
We are not currently accepting applications for cooling assistance. Please stay tuned for more information on how to apply for this service.

How can I check the status of an application that I already submitted?
Please click the “Submit Inquiry” link below to reach our research department. Someone will contact you regarding the status of your application. 

If you would like to complete a low-income Scana Referral, please contact us to speak to a representative.

If you require assistance with mortgage, rent, utilities, or other emergency services,
please contact our Family Support Department for more information at 404-929-2502 option 1.

PCA – Covington Hwy
3597 Covington Hwy
Decatur, GA 30032
404-537-4300