Energy Assistance | Heating

NOTE: Details on the 2026-2027 Energy Assistance Heating Program will be released late 2026.

What has changed about the LIHEAP Application Process?

If you choose to complete your appointment on your own:
You will first complete a registration with PCA. After that, you will be redirected to the State of Georgia website. Once redirected, you must complete a separate registration with the state and submit your LIHEAP application directly through this state system. You will have 10 days to complete the application. After 10 days, the link will expire, and incomplete applications will be denied and closed.

Note: You must still schedule an appointment to complete your own application. Applications submitted without a verified appointment will be automatically denied.

If you come in person for your appointment:
PCA staff will complete the application on your behalf during your scheduled appointment.

When can I apply?
This program is currently closed. Please check back for updates on program announcements.

How can I apply?

This program is currently closed.

When appointments are available, eligible households can use our online scheduler, through a recorded line, or our contact center at 404-929-2500. Please note that call volumes may be extremely high and result in long wait times. On opening days, the scheduler will not display any available appointments until 7:00 am. Appointments are scheduled on a first-come, first-served basis.

What accommodations are made for medically homebound individuals?

If you are medically homebound and are unable to leave your home to complete a LIHEAP application or attend an appointment at one of our office locations without assistance, PCA has appointment alternatives that will allow our team to assist you with the application process. Details on how to apply for this accommodation will be released closer to the program opening date.

Who can apply? 
Applicants must be residents of DeKalb, Gwinnett, Rockdale, Newton, and Walton counties who meet income eligibility guidelines listed below. Please note that households are only permitted to receive LIHEAP Heating assistance once per program year. Households with a credit of $1,000 or more on their utility accounts are not eligible for assistance.

Household Size	Max Income
1	$34,549
2	$45,179
3	$55,810
4	$66,441
5	$77,071
6	$87,702
7	$89,695
8	$91,688
9	$93,681
10	$95,675

What do I need to bring?

To complete an application, you must provide a valid ID, social security cards for all members of the household, proof of income for all household members 18 and over, and a current gas and electric bill. If you are completing your own application, please ensure the images of your documentation are clear. Failure to do so may result in delays or denial of your application.

How long does this process take? 
Please allow 6-10 weeks for physical payment to be received. We ask that you continue paying your bill as much as possible during this time to prevent disconnection. If you are facing imminent disconnection, additional measures may be taken for eligible accounts to prevent loss of service. 

How can I check the status of an application that I already submitted?
If you have already completed an application and it has been 6-10 weeks since the date of your application, please click the “Submit Inquiry” link below to reach our research department. Someone will contact you regarding the status of your application. Please note that this form is intended only for households that have already completed an application with a valid confirmation number. Inquiries requesting an appointment and submissions without a valid confirmation number will be automatically removed.

If you would like to complete a low-income Scana Referral, please contact us to speak to a representative.

If you require assistance with mortgage, rent, utilities, or other emergency services, please contact our Family Support Department for more information at 404-929-2500, option 1.

PCA – Covington Hwy
3597 Covington Hwy
Decatur, GA 30032
404-537-4300