Family Support Case Management Program
PCA’s Case Management Program is funded through the Community Services Block Grant (CSBG). The Case Management program is designed to support households facing economic challenges, helping them achieve long-term sustainability. Through one-on-one support, our team works in partnership with participants to assess needs, set achievable goals, and connect them to vital resources.
What services are included in Case Management?
Case Management services may address barriers related to education, employment, income management, transportation, and other needs as identified in your case plan. This may include financial assistance, such as tuition payment, skills training, or MARTA/gas card. We provide tools, guidance, and ongoing support to foster economic security, personal development, and lasting change.
When and how can I apply?
All applicants must participate in Case Management Orientation to enroll. Sessions are held on the 2nd and 4th Thursday of each month. To register for these sessions, please call 404-929-2500, select option 1, and let the representative know you are interested in Case Management Orientation.
What is Case Management Orientation?
This 30-minute session provides an overview of the Case Management program. During orientation, participants learn about the available services, participation requirements, and how the program works toward achieving sustainability.
Who can apply?
Residents of DeKalb, Gwinnett, Rockdale, and Newton counties who meet income eligibility guidelines as defined below can apply for services. Program participants are encouraged to apply if they are ready and willing to actively work toward overcoming challenges and achieving their long-term goals. Please note that households are only permitted to receive assistance once per program year (October 1 – September 30).
| Household Size | Max Income |
|---|---|
| 1 Person | $29,160 |
| 2 Person | $39,440 |
| 3 Person | $49,720 |
| 4 Person | $60,000 |
| 5 Person | $70,280 |
| 6 Person | $80,560 |
| 7 Person | $90,840 |
| 8 Person | $101,120 |
What documents do I need?
All applicants will be required to provide ID, social security cards for all household members, and proof of income for the last 30 days for all household members 18 years and older. Other documents may be requested based on your case management plan.
What if I miss my appointment?
You may call 404-929-2500 and select option 1 to speak to a representative to reschedule your appointment.
Do you accept walk-ins?
No, we do not accept walk-ins at any location for Family Support services. We ask that you please call to schedule an appointment. We recognize that the phone lines are often busy, so please continue to call.
What are the business hours?
PCA is open Monday through Friday from 7 AM to 5 PM.