In 2021, PCA served a combined 39,119 households through our organization’s anti-poverty efforts through the Community Services Block Grant and Low Income Home Energy Assistance Program funding.
Customer Satisfaction Survey
PCA, Inc. is committed to providing you and your family with quality services and facilities. Please take a moment to complete the survey below to let us know how well our services meet your expectations. Your responses are completely confidential. We appreciate your involvement with the CSBG/LIHEAP programs and thank you for taking the time to respond to this survey.
Customer Needs Assessment
Our Community Needs Assessment reflects the voices of the individuals and families we serve. It provides critical insight into the economic, educational, health, and social challenges within our region, highlighting both areas of need and community strengths. The findings help us tailor our programs and services to ensure we are addressing what matters most. This assessment serves as a foundation for our ongoing efforts to fight poverty, promote equity, and strengthen our community.
2021 Annual Report
